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Recruitment Process Contact Centre

Step 1 – CV Review

We don’t want to lose out on the best talent. So, when we receive your application, we’ll take a close look at it and if we’re happy we’ll get back in touch with you within five working days. We’ll call you, so we can get to know each other a little bit better, chat about the role and answer any questions you may have..

If you’d like help preparing your CV, download our guide here.

Step 2 – Telephone Interview

Is Assurant the ideal place for you? Are you just the person we’re looking for to strengthen our winning team? We’ll find out through a telephone interview that can last up to 30 minutes. It’s nothing to worry about, just be you, as we go through a series of questions to make sure we’re right for each other. Everybody is required to complete a Credit Check at this point.

Step 3 - Assessment

As it’s important for us to meet each other and for you to get a good feel for the place, the next step is to attend one of our Experience Days where you’ll have the opportunity to meet one of our hiring managers.

We’ll show you around and you’ll get to see some of the people in the team you’d be working in. Our Experience Days last for around two hours and involve a few activities to give you the chance to shine and show us your potential. You’ll hear more about the company and role, do a role play and have a competency based interview. After your assessment you’ll then find out within two working days whether we’d like you to join the team.

If you’d like help preparing your Experience Day, download our guide here.

Step 4 – Job offer

If all goes well and we offer you the job and you accept, we’ll keep in touch with you to make sure the transition goes smoothly. Our welcoming team will then make you feel at home and you’ll receive some of the best training in the industry, so you’ll be fully prepared to ‘go live’ in your role. We’ll then continue to provide the training and support you need to succeed.

CIFAS checks

Please note that as part of our FCA (Financial Conduct Authority) responsibilities and commitment to treating customers fairly, we run CIFAS checks (UK’s Fraud Prevention Service) on everybody who has been offered a role, before they start work with us.

Hear from our Recruitment Team